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Specifications and pricing of goods
Specifications of goods shown on this web site may differ from the actual article and are subject to manufacturers changes without prior notice. All prices are subject to change without notice.
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Delivery policy
Delivery charge is subject to order as well as Delivery Destination. Please contact Marica’s sales for current amount.
For distribution nationwide, Marica relies on the services of a courier company. Customers can either use own courier or Marica; in either instance, the customers are responsible for the full amount of delivery charges. If customers decide to use Marica’s courier, they will be asked to pay the delivery charges in advance, as per the courier’s quotation.
In case the customer uses Marica’s courier and has made the payment by credit card, the customer may be required to present the credit card used in the transaction to the courier upon delivery of the goods.
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Refunds and Returns Policy
- Goods returned for credit must be in their original packing complete with all instructions and manuals. Marica reserve the right to refuse credit for any goods returned not complying with these terms.
- A 10% handling charge will be levied on all goods returned if a credit is given more then 7 days after date of purchase, subject to acceptance rules laid out above.
- No credits will be given on goods returned after seven days or more from date of purchase.
- Goods returned for credit must be accompanied by a copy of the original invoice. Goods will not be credited without this.
- Warranties are null and void on any Equipments and/or goods damaged by lightning or power surges.
- Warranties are null and void on any goods returned with physical damage.
- No credits will be given on any goods returned with lightning, power surge or physical damage.
- Unless otherwise indicated, all goods sold by Marica come with a one year carry in warranty.
- Marica do not do on site service.
- Goods returned as faulty must be accompanied by a copy of the original invoice. All goods sold by Marica are scanned and Marica will not attend to any faulty goods without a copy of the original invoice or where such goods do not show on our scanning system as having been purchased from Marica.
- While every effort will be made to attend to faulty goods as soon as possible, we regret that no faulty goods will be attended to immediately. A minimum turnaround time of 24 hours with a maximum time of 72 hours will be the general rule. Goods which have to be returned to local or overseas suppliers will take between one week and six weeks to repair or replace.
- A minimum charge, which changes from time to time, will be levied on goods returned as faulty, where the fault is found not to have been caused by a product or assembly supplied by Marica or where the fault is caused by software.
- A manufacturer may change specifications and warranty terms for any products at its own discretion and without prior notice. Marica cannot be held responsible for any loss to any client through a change of warranty terms.
- Marica do not accept bank guaranteed, private or company cheques as payment unless the company has been registered as a dealer with Marica and management approval has been obtained for such payment.
- Marica reserves the right to offer limited warranties of less then one year on any or all of its products or components. It is the responsibility of the customer to ascertain the full terms of the warranty of any product they are purchasing prior to acceptance and / or payment of the goods. Copies of all Marica terms and conditions of sale, returns and warranties are available on request.
- Goods remain the property of Marica until fully paid for.
- There will be no refunds on opened sealed package in any circumstances.
- Any items brought into Marica which are not standard Marica stock items will not be under any circumstances accepted for credit by Marica .
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Privacy Policy
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.
By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.
Payment Options
All transactions will be processed in South African Rands (ZAR). No goods will be released until payment has been confirmed as being on Marica’s account. Customers may currently pay by transferring cash or making electronic (Internet) payments into Marica’s bank account. Please contact us for our bank details. Customers are requested to fax payment slip with reference number (if any) and their own details clearly stated to (+2711) 608-3188.
With the introduction of e-commerce on Marica web site, customers will be able to pay by Visa and Master cards online, using secure pages (see Security Policy).
In the meantime, all customers wishing to pay by credit card (Visa or Master only) are required to present the credit card in Marica’s premises.
Marica will not accept bank guaranteed, private or company cheques as payment.
Booking of goods:
Goods may be booked for Registered Dealers only. The goods will be kept booked for maximum of seven days since the day of the order. Goods that has been paid but not collected will be kept for the maximum of 30 days from the invoice date. After that the goods will be credited and 15 percent withheld for storage expenses.
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Security Policy
- Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
- Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
- The Merchant does not have access to credit details.
- Virtual Card Services continually reviews and enhances its security in line with technological changes.
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